Ordered before 4:00 PM on workdays, shipped the same day

Register a return

It may be that one of our items is disappointing or does not fit. You may then exchange or return it. You can register the return via our partner.

To register
1. Sign up

Register your return within 14 days of receiving your order, select the items you want to return.
Please note: return costs are at your own expense.

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2. Packing

Pack your items, make sure the items still have their labels. Add the original packing slip to the package and stick the return label on the package. Don't forget to remove the old shipping label.

3. Send

Take your package to a post office within 2 working days after registration.

Shipping is at your own risk, you can take out insurance with our partner.

4. Refund

As soon as the package arrives at our warehouse, you will receive a refund from us within 10 days.

Do you have a question about a return?